Technical Account Executive

(Remote in the US or Canada)


JOB SUMMARY

At Divelement, we're not just a team of software developers; we're architects of the future, partnering with visionaries to transform groundbreaking ideas into reality. 

As a pivotal member of our dynamic team, the founding Technical Account Executive acts as a cornerstone, seamlessly connecting the value of our software solutions through technical visualization and architecture to our clients. As a Technical Account Executive, you will help qualify and close opportunities with customers and partners and provide technical expertise through sales presentations, service demonstrations, and supporting technical evaluations. 

This role isn't just a job—it's about owning our client’s dreams and collaborating across teams to breathe life into these visions. You'll be instrumental in refining our Revenue Team's best practices, engaging in perpetual growth, and fostering a culture of self-accountability. 

Join us and contribute to maintaining Divelement’s reputation as one of the premier workplaces, where innovation meets enthusiasm and every project is a step towards excellence!


HOW WE WORK

At the heart of our operation is a vibrant, cross-functional team that thrives on collaboration and creativity. We're not just a company; we're a community, united by a relentless drive for accountability, seamless communication, and out-of-the-box thinking. We champion agile methodologies, embracing short, incremental development cycles that keep our momentum alive — our developers are encouraged to commit code daily, fueling continuous progress and innovation — our non-delivery team ensures that Developers, clients, and the organization as a whole have the necessary resources to be successful and thriving. Here, you'll work autonomously yet inclusively, empowered to spot challenges, voice solutions, and swiftly navigate the remote ecosystem. Join us, and be part of a dynamic environment where every problem is an opportunity to excel and every day brings you closer to making an impactful difference.


WHAT IS NECESSARY FOR SUCCESS IN DIVELELEMENT

You're perfect for a role at Divelement if you're self-motivated, thrive on accountability, and have a creative passion for your area of expertise. You instinctively fill gaps, your problem-solving is always action-focused, and your end goals are always to keep the team advancing. You're a natural troubleshooter, ready to seek help when necessary and driven to consistently deliver a "WOW" client experience. 


Join Divelement, where your abilities are not just utilized but celebrated!






DUTIES AND RESPONSIBILITIES


Position-Specific Duties

  • Collaborate with the SDR and Marketing team to own the full sales cycle from MQL’s and SQL’s to deals won
  • Lead technical sales discussions, showcasing our solutions in variety of different use cases and guiding the prospective clients to the most suitable solution for their requirements
  • Serve as the connection between sales, solutions architecture, Marketing, and Operations ensuring solutions meet client needs while being technically feasible throughout the sales cycle
  • Provide technical support during the sales process for both net new and renewals including but not limited to supporting the design of estimations, SOW creation, and framework solutions
  • Build and maintain relationships with clients to secure long-term partnerships
  • Respond to technical and functional elements of RFIs/RFPs
  • Engage in client discussions and workshops to advocate for our service’s value and benefits
  • Manage and interpret customer requirements to ensure alignment with business objectives
  • This is a quota-carrying position, you will be accountable for meeting quarterly sales targets through inbound and outbound leads


Operations & Best Practices

  • Contribute to the organization’s operational best practices
  • Keep up-to-date with industry trends, compliance, and developments


Contributions to the Work Environment:

  • Contributor will abide by Divelement's company policies and advise on areas for improvement to the People Operations team
  • Contributor will uphold and embody the core values of Integrity, Ownership, and Empowerment in all their behaviors and contributions
  • Contributor will follow the published processes and playbooks pertaining to their area of expertise and share feedback on improvements


SKILLS & REQUIREMENTS

Technical

  • Must be skilled and experienced but not limited to the following coding languages and frameworks in order to advise and guide clients to the most relevant solutions:
    • Javascript 
    • Typescript
    • React
    • Node.JS


Software Competency
This position will require the knowledge and experience or quick ramp in the following tools and services:

  • Hubspot
  • Apollo
  • Figma
  • Confluence


Soft Skills

  • Must embody accountability, bias to action, and collaboration
  • Strong time-management and organizational abilities
  • Strong coding skills
  • Ability to delegate
  • Analytical thinking
  • Excellent communication in English
  • Positive motivational, and interpersonal skills.
  • Bachelor’s degree in computer science, engineering, business administration, or a related field or experience






TOTAL COMPENSATION

We base our compensation on the following factors: location, experience, exposure, & skills. Divelement offers a remote-first work environment where autonomy and accountability go hand-in-hand. In addition to our compensation and work environment, we offer PTO, Holidays, and Medical benefits.